Effective Date: March 27, 2026

Lisa C. Willis & Associates LLC ("we," "us," or "our") operates The Mental Gym mobile application. This Privacy Policy describes how we collect, use, and disclose your information when you use our mobile app and services.

1. Information We Collect

When you use The Mental Gym, we may collect:

Personal Data: Name, email address, phone number, and account credentials provided during registration.

Usage Data: Information about how you interact with the app, including device type, IP address, and app activity logs.

User Content: Messages, notes, or files you upload within the app's communication and CRM features.

2. Device Permissions

To provide a full experience, the app may request access to:

Camera & Photos: To allow you to upload a profile picture or send attachments in the chat.

Notifications: To send you alerts regarding new messages, appointments, or lead updates.

Contacts: Only if you explicitly choose to sync your phone contacts with the app.

3. How We Use Your Information

We use your data to provide and maintain our service, manage your account, notify you about changes, and provide customer support. Your data is processed by our service providers (including our app infrastructure partner) to ensure the technical operation of the platform.

4. Data Retention and Deletion (Apple Compliance)

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

Account Deletion: You have the right to delete your account and all associated data at any time. You can initiate this process by going to the Settings menu within the app and selecting "Delete Account."

Manual Request: Alternatively, you may request data deletion by contacting us at [email protected]. Upon verification, we will remove your records within 30 days, except where we are legally required to retain specific information.

5. Data Deletion & Account Removal

Lisa C. Willis & Associates LLC provides users with the ability to delete their accounts and associated data.

In-App Deletion: You can initiate a deletion request by navigating to the Settings menu within The Mental Gym app and selecting "Delete Account."

Manual Request: You may also request that your account and personal data be deleted by emailing us at [email protected].

Once a request is received, your personal data will be removed from our active systems within 30 days, except where we are required by law to retain specific records (such as for tax or compliance purposes).

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Phone: 562-899-1993